Refund and Returns Policy
At Better With Age, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help with a simple and fair return process.
1. Returns
We accept returns on eligible items within 7–14 days of delivery (depending on your store policy). To be eligible for a return:
- Item must be unused, unworn, and in original condition
- All original packaging and tags must be included
- Proof of purchase is required
Items that are damaged due to use, washing, or customer handling may not be accepted.
2. Refunds
Once your return is received and inspected, we will notify you about the approval status.
If approved:
- Refunds will be processed to your original payment method
- Processing time may take 5–10 business days depending on your bank or payment provider
Shipping fees (if any) are non-refundable unless the return is due to our error (wrong or defective item).
3. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us as soon as possible.
4. Non-Returnable Items
Some items may not be eligible for return, including:
- Final sale or discounted items
- Gift cards (if applicable)
- Items damaged by misuse or improper care
5. Return Process
To start a return, contact us at:
infoshopbetterwithage@gmail.com
Please include your order number and reason for return. Our team will guide you through the next steps.
6. Contact Us
If you have any questions about refunds or returns, reach out anytime:
Email: infoshopbetterwithage@gmail.com
Website: https://y2k-clothes.shop/
We’re always here to make your shopping experience smooth and reliable.